The 3 message follow up template
Send these after every quote, until the customer replies. The moment they reply, stop the sequence and talk to them yourself.
Day 1
Hi [Name], it's [your name] from [Business]. Just checking you got the quote for [the job]. Happy to answer any questions or walk you through it.Day 3
Hi [Name], one thing I forgot to mention about [the job]: [one useful detail, like how long it takes, or what's included]. If you'd like to get on the schedule, I have openings [day] and [day].Day 7
Hi [Name], I don't want to keep bugging you. Should I keep the quote for [the job] open, or close it out for now? Either is totally fine.Let AI personalize each one
Paste your quote into ChatGPT with this prompt:
Here is a quote I sent a customer. Rewrite the 3 follow up messages below so each one mentions their actual job and one specific detail from the quote. Keep them short, friendly and under 50 words. Don't change prices.
[paste quote]
[paste the 3 messages]Automate it
Most CRMs and invoicing tools for service businesses can send these on a schedule and stop when the customer replies. Look for "follow up sequence," "automation" or "drip" in your tool's settings.